Great Pest Control Companies Do More Than Spray.

We consult on the people, systems, and standards that turn a pest control company into a pest control operation.

Working with pest control companies, food facilities, and sensitive sites.

3200+

Audits

8,000+

Professionals trained

43

Years Experience

17

Countries

Full Routes Don't Mean a Tight Operation.

Growing pest control operations share the same three pressure points. Left unaddressed, all three get expensive.

Constant Rehiring

A license only gets them on the route. It doesn’t make them stay.

Audits Are a Scramble

If audit week feels like a fire drill, the system isn’t working.

Clients leave quietly

They don’t complain when something’s off. They just don’t renew.

The SQS Standard

Three pillars that every pest control operation needs to run right.

Pillar 01

Team retention

A license gets them on the route. Training and career pathing keep them there. We build the onboarding structure, development milestones, and bench depth your operation needs to stop the constant rehiring cycle.

Pillar 02

Audit readiness

If audit week feels like a fire drill, the system was already broken before the inspector walked in. We embed compliance into daily operations so your team is inspection-ready year-round, not just the week of.

Pillar 03

Service quality

Clients don’t complain when something’s off. They just don’t renew. We tie technician performance and service standards directly to account retention so every visit delivers the value your clients are actually paying for.

The kinds of work we do together

Team retention

10-30-60-90 Day Onboarding

Structured ramp plans with milestones, ride-along checklists, and defined expectations from day one.

Career Path Frameworks

Role-by-role development tracks so every tech can see a two and five year future in your company.

Competency Mapping

What good looks like at each level, documented and measurable. Not just licensed. Built.

Knowledge Retention Checks

Spot assessments that verify training stuck and flag where it didn’t before it costs you an account.

Bench Building and Succession

Who steps in when someone leaves or when you split a branch. Built before you need it.

Audit readiness

Risk and Vulnerability Assessments

On-site evaluation of your pest program against regulatory and client standards. Where you’re exposed, identified clearly.

SQS Audit Readiness Playbook

A custom documentation standard built for your operation. Your team knows exactly what a compliant service ticket looks like.

Service Ticket Audits

Review of your current documentation against compliance requirements. EPA numbers, application ratios, chemical logs. No gaps.

Program Evaluation

Full review of your existing pest program: what is working, what is not, and what is putting your license at risk.

Ongoing Compliance Advisory

Recurring review to keep your operation inspection-ready year-round, not just the week an auditor calls.

Service quality

Service Quality Standards

Define what a great visit looks like, document it, and give your techs the tools to deliver it consistently.

Technician Field Coaching

On-site ride-alongs and performance review tied to real service data. Not a checklist. A coaching cadence.

Client Communication Standards

How your team talks to clients, what they leave behind, and how to make every visit feel worth the invoice.

NPS and Retention Tracking

Build the measurement framework that catches a drifting account before it cancels.

PCO-Client Dispute Resolution

When a facility and their pest control provider are at an impasse, we come in as an independent expert to assess, report, and resolve.

Hi, I’m Dominique!

Case Studies

What working with Dominique looks like

Every engagement starts with an honest conversation about what is actually happening in your operation. We build what your specific situation needs and nothing that it doesn't.

Step 01

The straight-talk call

A direct conversation about your operation. Where it is running well and where it is leaking. No pitch, no deck. Just an honest diagnostic from someone who has spent 43 years working inside operations like yours.

Step 02

The assessment

We go deeper into the specific gaps across your three pillars. People, compliance, and service quality. On-site or remote. We identify what is missing, what is at risk, and what needs to be built first.

Step 03

The work

We deliver. Training programs, audit readiness playbooks, service quality frameworks, or ongoing advisory. Field-tested, practical, and built specifically for how your operation runs. Not theory. Not off-the-shelf.

Every engagement is scoped to your unique operation.

Project-based or ongoing advisory. If your operation needs an honest set of eyes, the first step is a conversation.

FAQs

Do you only work with large pest control companies?

No. The work scales to fit the operation. We have worked with single-location independents and enterprise operations. The minimum is roughly $1M in revenue. Below that, most companies don’t yet have the team size or complexity that makes this work land. Above that, if you are running routes and managing people, we can help.

Most trainers deliver content and leave. Most HR consultants don’t know what a service ticket is. We bring 43 years of field-specific experience in pest control operations and build systems your team actually uses, because they are built around how pest control companies work, not generic business frameworks.

It is designed not to be. Most of what we build gets embedded into how your team already operates: daily routes, service documentation, team meetings. We are not pulling people off the field for weeks of classroom training.

Both. Assessment and training work often happens on-site. Ongoing advisory, program evaluation, and compliance reviews can be handled remotely. We scope it to what the engagement actually requires.

Yes, and not just the week before one. Audit readiness is one of the three pillars we build into every engagement. Your team will know exactly what compliant documentation looks like and how to maintain it year-round.

Your Operation Is Not Going to Fix Itself.

If your routes are full but the team keeps turning over, the audits keep stressing you out, and accounts keep quietly canceling -- that is not bad luck. That is a system problem. We build the system.